Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping cost may vary by items. 

PROCESSING TIME

As soon as we receive your order, we process your item in 3-5 business days, this includes production time since most of the products are made to order.

Estimated Delivery Time

We ship most products within 1-4 business days. After that, items typically arrive to customers within:

  • USA: 2-5 business days
  • Canada: 5-10 business days
  • UK, most of EU: 3-7 business days
  • Australia, New Zealand: 8-20 business days
  • Rest of the World: 5-20 business days 

    • Once an item leaves our warehouse and is handed to the carrier, the shipping process is the responsibility of the carrier.

    While we do have access to tracking systems which can provide information, once a package is in the carrier network, we are unable to fulfill requests such as redirecting packages, recalling packages, or expediting shipping, and we will look to resolve shipping issues in other ways.

     If an order has been shipped and the tracking has not been updated 30 days (15 days if within the EU) from the date shipped, you may contact Support for further investigation.

    (Shipping carriers may still be experiencing delays due to the COVID-19 pandemic)

    If your order hasn’t arrived in the estimated delivery times, please contact our support team at goodiegifting@gmail.com.

    If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

    (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

    RETURNS AND REFUND GUARANTEE

    For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

    All returns must be in its original packaging and condition and also be made within 30 days of purchase date.